Your clients are your tutoring business's life blood.
Without them, your business can't obviously function because they provide you
with the income you need to really keep things in the loop. In order to
maintain strong relationships with your clients, you must establish an open
communication line. For you to do this, here are ten effective ways to really
keep in touch with your clients to transform short-term clients to long-term
ones and to stabilize clients who frequent your service.
1. Person-to-Person Talks
The best way to communicate with
your clients is to talk to them time to time about how they are progressing in
a given tutorial. You can also make small-talk with parents for enhanced
development and further relationship building.
2. Text Messaging Follow Up
Text messaging is a very
convenient communication focus that will allow your clients instant
communication on-the-go. Text messaging is a great way to keep in touch with
clients because of the personal touch and the ability to really get to know
clients a lot easier.
3. Emailing
For longer communication, email is
a strong medium because it can be accessed when desired. Moreover, it will
allow you to give in depth communication to your clients in order to spearhead
effective interaction. Not to mention, it is a great way to document
conversations regarding your learners to enhance customer service and most
importantly, the learner’s tutoring experience.
4.
Social Media Networking
It’s the techno age and social
media networking is indeed a strong point in establishing the communication
pathway with your clients. Facebook, Google+, or whatever social media site you
can contact your client with, the possibilities are endless. Tap into this
avenue for effective communication as people are on these sites during their
free time.
5.
Instant Messaging
Windows Live Messenger or Google
Chat, you name it! Instant messaging allows you to effectively hold private
chats with your client on academic matters or other consultations to
communicate very effectively.
6.
Telephone Follow-ups
Giving your client a call here and
there can be an effective means of checking what’s up. Phone conversations make
great gestures of concern and they establish relationships more readily than
text or instant messaging do.
7.
Skype Communication
If you want an alternative to
phone conversation, try the free and online version of the telephone: Skype.
Armed with your headset and webcam, you can hold conferences to really get down
to what your client wants to talk about. This is helpful in holding remote
consultation.
8.
Periodic Meetings
Set up a meeting with the client
and parents to really check the client’s progress in your tutorial sessions.
Periodic meetings provide very strong feedback systems that will pave the way
for effective tutorial development.
9.
Content Management Systems
You can embed your tutoring system
online so that students may interact with you when they wish for consultation.
Content management systems provide a personal touch to the communication scheme
with more freedom and user-friendliness.
10.
Forums
An important venue of debate and
discussion is the use of forums. Students can voice out ideas or share concerns
for tutors to check out and answer. This will provide you with the proper venue
where you can attribute your knowledge and help students out, strengthening the
communication line in the process.
These sure-fire ways of getting
that communication in the throttle are your secrets to effective tutoring. Make
sure you maximize your resources to unravel the optimal communication
connection you and your client deserve.
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